Training

Things are chugging along here at Secfi. I wrote a bit about our record year in 2021 after a record Q4 to close out the year strong. We’re hiring top talent that everyone is excited about.

One area that I look back on that we need to do better on is training as we scale.

We work in a highly regulated and complex financial industry. Our product is not easy to grasp for people with financial backgrounds yet alone people that do not come from the world of finance.

My stance has always been to slow things down with onboarding new hires and ensure that they get proper time to learn and digest all the materials. Candidly, looking back at the second half of last year, we were a bit too eager to get new hires out in front of clients and others. There was a demand and we were very quick to try to meet that demand with new hires.

There’s a level of acceptability especially in the startup world. Things move really quick and we need to hire good talent to figure things out on the job. With that said, I’ve started to realize that a lot of the new hires that came onboard in H2 of 2021 could have used a bit more time when it comes to training and learning.

It’s my job to realize this and get them the proper training so they can be the best versions of themselves. In order to address this, we’ll be holding a lot more training sessions in January and February. In addition, my goal is to set-up a much more rigorous onboarding plan for new hires going forward.

I’m hoping that this new program can ensure that our people get out and hit the ground running rather than letting them limp out of the gates early.